Nairobi Serena Hotel - Nairobi
This report leads you across Kenya, where nights matter as much as days. Rest in lodges near roaming wildlife, relax by the Indian Ocean, or stay close to vibrant city life. Explore Masai Mara plains, Mount Kenya trails, coastal towns and colorful markets. Thoughtfully chosen accommodations offer safety, atmosphere and rest after discovery. Reserve with ease, travel confidently, and let Kenya reward you with nature, culture and memories that stay vivid long after the journey ends.
Nairobi Serena Hotel
Nairobi Kenyatta Avenue,
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
9.3/10
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
FR
9.3/10
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Deluxe Twin Room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Concierge service
Invoice provided
Wine/champagneadditional charge
Delivered food is securely covered
Cashless payment available
Snack bar
Bar
Shuttle service (additional charge)
Shared stationery such as printed menus, magazines, pens, and paper removed
Spa/wellness packages
Luggage storage
Emergency cord in bathroom
24-hour security
Fitness centre
Lift
Staff follow all safety protocols as directed by local authorities
Spa and wellness centre
Car hire
Food can be delivered to guest accommodation
Spa facilities
Physical distancing in dining areas
Daily housekeeping
Use of cleaning chemicals that are effective against Coronavirus
Free WiFi
Babysitting/child servicesadditional charge
Room service
Parking on site
Designated smoking area
Ironing serviceadditional charge
Airport shuttle
Smoke alarms
Business centreadditional charge
Guest accommodation is disinfected between stays
Face masks for guests available
Security alarm
Sun loungers or beach chairs
Non-smoking rooms
Fax/photocopyingadditional charge
Non-smoking throughout
Linens, towels and laundry washed in accordance with local authority guidelines
Parking
Children's playground
Facilities for disabled guests
Meeting/banquet facilitiesadditional charge
Fitness
Dry cleaningadditional charge
Toilet with grab rails
Safety deposit box
Sun umbrellas
Outdoor fireplace
Breakfast takeaway containers
Kid meals
First aid kit available
Saunaadditional charge
Massageadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Outdoor pool
Barber/beauty shop
Airport shuttle (additional charge)
Spa lounge/relaxation area
24-hour front desk
Laundryadditional charge
Fire extinguishers
Trouser pressadditional charge
Outdoor furniture
Private parking
Internet services
Soundproof rooms
CCTV in common areas
Breakfast in the room
Kid-friendly buffet
Kids' pool
Terrace
Free parking
Express check-in/check-out
Swimming pool
All plates, cutlery, glasses and other tableware have been sanitized
Lockers
Restaurant
Key card access
Physical distancing rules followed
Lower bathroom sink
CCTV outside property
Currency exchange
Packed lunches
Process in place to check health of guests
Wheelchair accessible
Coffee house on site
WiFi
Air conditioning
Hand sanitizer in guest accommodation and key areas
Shuttle service
WiFi available in all areas
Garden
Tour desk
