Mercure Nairobi Upper Hill - Nairobi
This report leads you across Kenya, where nights matter as much as days. Rest in lodges near roaming wildlife, relax by the Indian Ocean, or stay close to vibrant city life. Explore Masai Mara plains, Mount Kenya trails, coastal towns and colorful markets. Thoughtfully chosen accommodations offer safety, atmosphere and rest after discovery. Reserve with ease, travel confidently, and let Kenya reward you with nature, culture and memories that stay vivid long after the journey ends.
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Mercure Nairobi Upper Hill
Nairobi Kenya Road, Upper Hill
No. of rooms
44
WiFi
Parking
Meals
facilities
Playground
We speak
AR FR SW
8.6/10
No. of rooms
44
WiFi
Parking
Meals
facilities
Playground
We speak
AR FR SW
8.6/10
Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests needs." Mr Gerard MOUTOU, Hotel Manager.
Mercure Nairobi Upper Hill is located in the financial district, surrounded by banks, international corporate companies, and Embassies and in close proximity to the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all-day dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, and conferences for small to large groups.
Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect for enjoying a Kenyan safari or business trip. Discover Nairobi National Park, just 24 min from the Hotel.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Superior King Room. This room features a minibar, soundproofing and air conditioning. ;
King Room. The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.
Airport pick upadditional charge
Hand sanitizer in guest accommodation and key areas
Parking on site
Delivered food is securely covered
Cashless payment available
Key card access
Access to health care professionals
Room service
Designated smoking area
All plates, cutlery, glasses and other tableware have been sanitized
WiFi available in all areas
Breakfast takeaway containers
Guests have the option to cancel any cleaning services for their accommodation during their stay
Internet services
CCTV outside property
Higher level toilet
Concierge service
Use of cleaning chemicals that are effective against Coronavirus
Food can be delivered to guest accommodation
Sun terrace
Kid-friendly buffet
Bar
Luggage storage
Shared stationery such as printed menus, magazines, pens, and paper removed
Game drivesadditional charge
Soundproof rooms
Guest accommodation sealed after cleaning
24-hour front desk
Face masks for guests available
Fax/photocopyingadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Trouser pressadditional charge
Fruitsadditional charge
Lift
Non-smoking throughout
Wine/champagneadditional charge
First aid kit available
Non-smoking rooms
Physical distancing in dining areas
CCTV in common areas
Lower bathroom sink
Emergency cord in bathroom
Process in place to check health of guests
Restaurant
Facilities for disabled guests
Physical distancing rules followed
Cooking classadditional charge
Tour desk
WiFi
Visual aids: Braille
Ironing serviceadditional charge
Business centreadditional charge
Fitness centre
Linens, towels and laundry washed in accordance with local authority guidelines
Property is cleaned by professional cleaning companies
Auditory guidance
Special diet menus (on request)
Invoice provided
Guest accommodation is disinfected between stays
Parking
Airport shuttle (additional charge)
Breakfast in the room
Dry cleaningadditional charge
Kid mealsadditional charge
Packed lunches
Coffee house on site
Airport shuttle
Currency exchange
Meeting/banquet facilitiesadditional charge
Shared lounge/TV area
Smoke alarms
Kids' outdoor play equipment
Laundryadditional charge
Security alarm
Free parking
Parking garage
24-hour security
Fire extinguishers
Accessible parking
Daily housekeeping
Snack bar
Thermometers for guests provided by property
Outdoor furniture
Shuttle service
Staff follow all safety protocols as directed by local authorities
Free WiFi
Air conditioning
Wheelchair accessible
Toilet with grab rails
Safety deposit box
Board games/puzzles
Airport drop offadditional charge
