Cloud Hotel & Suites - Nairobi
This report leads you across Kenya, where nights matter as much as days. Rest in lodges near roaming wildlife, relax by the Indian Ocean, or stay close to vibrant city life. Explore Masai Mara plains, Mount Kenya trails, coastal towns and colorful markets. Thoughtfully chosen accommodations offer safety, atmosphere and rest after discovery. Reserve with ease, travel confidently, and let Kenya reward you with nature, culture and memories that stay vivid long after the journey ends.
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Cloud Hotel & Suites
Nairobi Diamond Plaza, Parklands
No. of rooms
28
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
6.8/10
No. of rooms
28
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
6.8/10
Located 1 km from the City Park and 6 km from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available.
The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries.
Breakfast is served at the roof top restaurant by the pool, overlooking the city.
Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets.
The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.
The hotel day starts from hour 14:00 and ends at 11:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Standard Double Room. This air-conditioned room features a flat-screen TV, a seating area, a desk and an iPod docking station. The bathroom contains a shower, a hairdryer and free toiletries. ;
Executive Room. This more spacious and air-conditioned suite features a separate sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries. ;
Master Suite. This more spacious and air-conditioned suite features a sitting area with sofa, a desk, a flat-screen TV and an iPod docking station. The bathroom contains a bath and shower, a hairdryer and free toiletries.
Hair cut
Public transport ticketsadditional charge
Lockers
Currency exchange
Minimarket on site
Dry cleaningadditional charge
Yoga classes
Guest accommodation sealed after cleaning
Delivered food is securely covered
ATM/cash machine on site
WiFi
Temporary art galleriesoffsiteadditional charge
Airport drop offadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Key access
Air conditioning
Thermometers for guests provided by property
Restaurant
Outdoor furniture
Kids' outdoor play equipment
Snack bar
24-hour security
Access to health care professionals
Personal trainer
Pool cover
Soundproof rooms
Spa/wellness packages
Movie nightsoffsiteadditional charge
Barber/beauty shop
Sun terrace
Laundryadditional charge
Fitness classes
Nightclub/DJadditional charge
Lift
Hot tub/Jacuzzi
Express check-in/check-out
Airport shuttle (additional charge)
Emergency cord in bathroom
CCTV outside property
Car hire
Heating
Hair styling
Golf course (within 3 km)additional charge
Indoor pool (all year)
Spa lounge/relaxation area
CCTV in common areas
Body treatments
Invoice provided
Meeting/banquet facilitiesadditional charge
Parking
Private check-in/check-out
Shared stationery such as printed menus, magazines, pens, and paper removed
Fire extinguishers
Sauna
Packed lunches
Free WiFi
Luggage storage
Toilet with grab rails
Non-smoking rooms
Shared lounge/TV area
Fitness centre
Security alarm
Kid-friendly buffet
Fitness/spa locker rooms
Spa facilities
Shuttle service
Physical distancing in dining areas
Beauty Services
Special diet menus (on request)
First aid kit available
Safety deposit box
Steam room
Ironing serviceadditional charge
Casino
Key card access
Designated smoking area
Face masks for guests available
Business centre
Happy houradditional charge
Bar
Guests have the option to cancel any cleaning services for their accommodation during their stay
WiFi available in all areas
Cashless payment available
Baby safety gates
Indoor pool
Room service
Use of cleaning chemicals that are effective against Coronavirus
Kid mealsadditional charge
Fax/photocopyingadditional charge
Fitness
Breakfast takeaway containers
Family rooms
Private parking
All plates, cutlery, glasses and other tableware have been sanitized
Daily housekeepingadditional charge
Physical distancing rules followed
BBQ facilitiesadditional charge
Food can be delivered to guest accommodation
Guest accommodation is disinfected between stays
Wheelchair accessible
Spa and wellness centreadditional charge
Shuttle service (additional charge)
Internet services
24-hour front desk
Hand sanitizer in guest accommodation and key areas
Heated pool
Parking on site
Airport shuttle
Linens, towels and laundry washed in accordance with local authority guidelines
Coffee house on site
Wine/champagneadditional charge
Tour desk
Process in place to check health of guests
Swimming pool
Smoke alarms
Breakfast in the room
Property is cleaned by professional cleaning companies
Facilities for disabled guests
Staff follow all safety protocols as directed by local authorities
Concierge service
Airport pick upadditional charge
Trouser pressadditional charge
